Transforming Digital Government Experiences
Available On-Demand
This webinar recording, as well as any material from the session, is available on-demand. If you have any questions, please email nacomeetings@naco.org.
In today's rapidly evolving digital landscape, counties are presented with opportunities to enhance the quality of life for their residents through innovative technologies. This webinar will delve into the modern tech stack supporting a thriving, digital community and is intended to assist county leaders in embracing digital transformation to create seamless, accessible government services.
By attending this webinar, participants will:
- Gain insights into how counties can leverage technological advancements to create enhanced resident experiences and access to services through real-world case studies.
- Learn practical strategies for implementing digital tools such as mobile apps, cloud infrastructure, and data-driven solutions to streamline operations and boost resident satisfaction.
- Understand the importance of maintaining data privacy and security in digital initiatives and explore best practices for safeguarding sensitive resident information.
Join us for this insightful webinar to uncover the potential of government software modernization and learn how to create a vibrant, connected, and resident-centric community. We’ll explore strategies, case studies, and best practices that empower cities to revolutionize the way residents interact with government, access services, and foster a strong sense of community.
Whether you're a county official, urban planner, or technology enthusiast, this session will equip you with the tools and knowledge to propel your county’s digital infrastructure forward
Watch Recording
Speakers
Mike Teeters
Congress reintroduces 9-1-1 SAVES Act
On January 16, the 9-1-1 Supporting Accurate Views of Emergency Services (SAVES) Act was reintroduced in the U.S. House of Representatives. This legislation aims to officially reclassify 9-1-1 dispatchers as first responders, granting these professionals the recognition they deserve for their vital contributions to public safety.
Podcast: Artificial intelligence and county government
Shinica Thomas, a Wake County, N.C. commissioner and a member of NACo's AI Exploratory Committee, talks about her process for learning about artificial intelligence, its limits and challenges and some applications for use in county government.
Follow Alameda County’s AI journey
Alameda County, Calif. gathered 120 employees from 19 departments to brainstorm creative solutions and explore what was possible with artificial intelligence.
Congress makes incremental progress on AI policy
On Nov. 19, the U.S. Senate Committee on Commerce, Science, & Transportation convened its last major hearing pertaining to artificial intelligence of the year — in this case, on the topic on Protecting Consumers from Artificial Intelligence (AI) Enabled Fraud and Scams.
County governments debut AI innovations
As counties like Madison County N.Y. embrace artificial intelligence, they pave the way for smarter governance and better public services.
Chart Your Course: Learning Resources for the County Workforce
Enhance your skills and knowledge in AI, cybersecurity, and more with this exciting new learning program.
This webinar will:
- Introduce the new "Chart Your Course" program offering valuable training for county employees.
- Explore key courses in general knowledge, IT skills, and business analytics.
- Discuss how to maximize your learning journey with tailored training paths.
Register now and embark on your path to professional development!
Enhancing Local Cybersecurity: Angelo State University’s Leadership in Texas
In 2021, Texas passed legislation establishing a pilot Regional Security Operations Center (RSOC) to provide support to local governments and school districts that need assistance with major cybersecurity incidents. Angelo State University was selected to operate the pilot RSOC and partnered with Deloitte from the beginning.
Angelo State’s RSOC provides cybersecurity support, monitoring and response services and infrastructure to local and regional government entities, medical facilities, and school districts. The resource optimization the RSOC provides allows for efficient incident response and ensures expertise and knowledge are shared across the organization, benefitting all geographically dispersed locations.
The webinar will provide insight into the pilot program, local impact, lessons learned, and considerations for standing up similar programs.
Featured Resource
County Tech Xchange
The NACo County Tech Xchange is an online portal designed to connect county CIOs, IT Directors, CISOs, and other county IT leadership. This portal provides valuable resources in a central location that counties can use to improve their overall technology infrastructure.
