Transforming Digital Government Experiences
Available On-Demand
This webinar recording, as well as any material from the session, is available on-demand. If you have any questions, please email nacomeetings@naco.org.
In today's rapidly evolving digital landscape, counties are presented with opportunities to enhance the quality of life for their residents through innovative technologies. This webinar will delve into the modern tech stack supporting a thriving, digital community and is intended to assist county leaders in embracing digital transformation to create seamless, accessible government services.
By attending this webinar, participants will:
- Gain insights into how counties can leverage technological advancements to create enhanced resident experiences and access to services through real-world case studies.
- Learn practical strategies for implementing digital tools such as mobile apps, cloud infrastructure, and data-driven solutions to streamline operations and boost resident satisfaction.
- Understand the importance of maintaining data privacy and security in digital initiatives and explore best practices for safeguarding sensitive resident information.
Join us for this insightful webinar to uncover the potential of government software modernization and learn how to create a vibrant, connected, and resident-centric community. We’ll explore strategies, case studies, and best practices that empower cities to revolutionize the way residents interact with government, access services, and foster a strong sense of community.
Whether you're a county official, urban planner, or technology enthusiast, this session will equip you with the tools and knowledge to propel your county’s digital infrastructure forward
Watch Recording
Speakers
Mike Teeters
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County Countdown – Dec. 1, 2025
Every other week, NACo's County Countdown reviews top federal policy advocacy items with an eye towards counties and the intergovernmental partnership.
Unlocking AI Starts With Strong Data Governance
Strong data governance is the foundation of trustworthy AI in government. When Agencies inventory, clean, unify and steward their data, they unlock better decisions, improved services and stronger public trust.
How County Governments Thrive with Cloud-Based Solutions
Modern cloud infrastructure enables agencies to better meet residents and workforce needs. Agencies report increased efficiencies as well as reduction of technical and operational debt as they replace aging, fragmented systems.
DOJ to Revisit Web Accessibility Rule, Aiming to Reduce Implementation Costs for Counties
DOJ has announced plans to explore ways to lower the cost of compliance with its 2024 Final Rule on web-based accessibility requirements for state and local governments.
Modern Networks, Smarter Budgets: A County Leader's Perspective
Join us for a fireside chat with Orleans County, NY, as they share how their team successfully transitioned from a traditional capital expense (CapEx) model to an operational expense (OpEx) model for network services.
When faced with rising maintenance costs and an expiring carrier contract, the county seized the opportunity to modernize its network and lock in predictable monthly costs. By bundling connectivity services with unified communications, they achieved immediate savings of over $124,000, eliminated recurring charges such as long-distance fees and third-party integration costs, and gained access to operational upgrades like call analytics and auto-attendants.
This shift not only strengthened financial planning through fixed monthly expenses but also freed up IT staff to focus on strategic initiatives.
Key takeaway: Rethinking your budget model can be just as impactful as upgrading your technology — delivering fiscal stability and enhanced services for your community.
Featured Resource
County Tech Xchange
The NACo County Tech Xchange is an online portal designed to connect county CIOs, IT Directors, CISOs, and other county IT leadership. This portal provides valuable resources in a central location that counties can use to improve their overall technology infrastructure.
