Transforming Digital Government Experiences
Available On-Demand
This webinar recording, as well as any material from the session, is available on-demand. If you have any questions, please email nacomeetings@naco.org.
In today's rapidly evolving digital landscape, counties are presented with opportunities to enhance the quality of life for their residents through innovative technologies. This webinar will delve into the modern tech stack supporting a thriving, digital community and is intended to assist county leaders in embracing digital transformation to create seamless, accessible government services.
By attending this webinar, participants will:
- Gain insights into how counties can leverage technological advancements to create enhanced resident experiences and access to services through real-world case studies.
- Learn practical strategies for implementing digital tools such as mobile apps, cloud infrastructure, and data-driven solutions to streamline operations and boost resident satisfaction.
- Understand the importance of maintaining data privacy and security in digital initiatives and explore best practices for safeguarding sensitive resident information.
Join us for this insightful webinar to uncover the potential of government software modernization and learn how to create a vibrant, connected, and resident-centric community. We’ll explore strategies, case studies, and best practices that empower cities to revolutionize the way residents interact with government, access services, and foster a strong sense of community.
Whether you're a county official, urban planner, or technology enthusiast, this session will equip you with the tools and knowledge to propel your county’s digital infrastructure forward
Watch Recording
Speakers
Mike Teeters
DOJ to Revisit Web Accessibility Rule, Aiming to Reduce Implementation Costs for Counties
DOJ has announced plans to explore ways to lower the cost of compliance with its 2024 Final Rule on web-based accessibility requirements for state and local governments.
National Association of Counties Launches Initiative to Strengthen County Human Services Systems
The National Association of Counties (NACo) announces the launch of the Transforming Human Services Initiative, a new effort to help counties modernize benefits administration, integrate service delivery systems and strengthen county capacity to fulfill our responsibility as America’s safety net for children and families.
Rising costs, federal cuts challenge some counties
Some counties across the country are reducing staff to alleviate budget deficits, as a result of rising operational costs and cuts to funding and jobs at the federal level.
Counties attract talent by stressing public service appeal
Whether they’re up in the mountains or surrounded by millions of potential job candidates, counties face challenges recruiting talent to enter the public sector job market.
County Data Governance Decoded: Aligning Strategy with Government Needs
As counties prepare for the transformative impacts of artificial intelligence, and evolving compliance demands, robust data governance strategies have become essential. This webinar will explore actionable techniques to modernize data frameworks to align with county priorities, improve asset inventories, refine retention policies, and foster data-aware cultures.
Featuring lessons learned from a panel of county leaders who participated in a data governance workgroup, attendees will gain insights into what works, what doesn’t, and how to align strategy for resilience and compliance. Topics will include aligning data and information governance, leveraging AI tools to enhance data quality, conducting governance audits, and implementing lifecycle management practices to reduce risks and improve efficiency.
AI Meets Information Governance in the Public Sector
Wednesday, April 8, 2026 | 1:00 p.m. - 2:00 p.m. ET
Public sector AI adoption is caught in a "regulatory paradox": a strong push for rapid innovation occurring alongside a lack of clear roadmaps and regulations for information safety. Data privacy regulations remain in full force.
For government information owners, the burden of responsibility for information governance has landed squarely on your shoulders. To innovate and modernize while keeping your information safe, you need a responsible information governance model that ensures only high-quality, compliant data is available for AI tools.
During this session, we’ll explore the four immediate steps you can take to ensure your agency’s AI adoption is secure, compliant, and trustworthy.
Enforcing information minimization
Implementing “need-to-keep” retention policies for AI tools
Demanding privacy-preserving information architectures
The importance of keeping a human in the loop
This webinar is brought to you by NACo EDGE, establishing people, purchasing, and performance cost-saving solutions that can be applied to counties nationwide. EDGE is owned by NACo, advised by county leaders and 100% focused on solutions for U.S. Counties. Learn more about NACo EDGE here.
For more information, visit the event page!
Emerging Dynamics in the Pharmacy Marketplace: Direct-to-Consumer and Plan Sponsors’ Rx Benefits
Thursday, April 9, 2026 | 2:00 p.m. - 3:00 p.m. ET
This webinar will feature Josh Fredell, Senior Vice President, PBM, Payor and Life Science Solutions at CVS Health, who will provide an expert overview of the rapidly evolving world of pharmacy benefits. Key discussion points will include the impact of the Direct to Consumer marketplace and prominent entrants such as TrumpRx, Mark Cuban’s Cost Plus model, GoodRx, and others, with a particular focus on GLP‑1 therapies.
The session will explore current industry trends, how plan sponsors are responding, and strategic considerations for navigating this shifting landscape. Attendees will gain valuable insight into market forces shaping consumer access, payer decision‑making, and future implications for benefit design.
This webinar is brought to you by NACo EDGE, establishing people, purchasing, and performance cost-saving solutions that can be applied to counties nationwide. EDGE is owned by NACo, advised by county leaders and 100% focused on solutions for U.S. Counties. Learn more about NACo EDGE here.
For more information, visit the event page!
Lowering Records Request Costs: Practical Tactics for Local Governments
This webinar identifies key cost drivers in public records management and provides strategies to minimize manual processing and mitigate legal risks.
Featured Resource
County Tech Xchange
The NACo County Tech Xchange is an online portal designed to connect county CIOs, IT Directors, CISOs, and other county IT leadership. This portal provides valuable resources in a central location that counties can use to improve their overall technology infrastructure.
