Transforming Digital Government Experiences
Available On-Demand
This webinar recording, as well as any material from the session, is available on-demand. If you have any questions, please email nacomeetings@naco.org.
In today's rapidly evolving digital landscape, counties are presented with opportunities to enhance the quality of life for their residents through innovative technologies. This webinar will delve into the modern tech stack supporting a thriving, digital community and is intended to assist county leaders in embracing digital transformation to create seamless, accessible government services.
By attending this webinar, participants will:
- Gain insights into how counties can leverage technological advancements to create enhanced resident experiences and access to services through real-world case studies.
- Learn practical strategies for implementing digital tools such as mobile apps, cloud infrastructure, and data-driven solutions to streamline operations and boost resident satisfaction.
- Understand the importance of maintaining data privacy and security in digital initiatives and explore best practices for safeguarding sensitive resident information.
Join us for this insightful webinar to uncover the potential of government software modernization and learn how to create a vibrant, connected, and resident-centric community. We’ll explore strategies, case studies, and best practices that empower cities to revolutionize the way residents interact with government, access services, and foster a strong sense of community.
Whether you're a county official, urban planner, or technology enthusiast, this session will equip you with the tools and knowledge to propel your county’s digital infrastructure forward
Watch Recording
Speakers
Mike Teeters
Counties play growing role in fight to lower utility costs for residents
County governments rarely have a direct role in the energy market, but a new NACo report finds that counties can often be most effective as advocates, helping lower residents’ utility costs by leveraging state programs, local partnerships and outreach.
FCC considers preemption of local authorities in broadband permitting process
Counties are partners in broadband deployment efforts – not barriers – and pursuing one-size-fits-all regulations will further burden progress towards closing the digital divide
Cybersecurity group retools after funding cut
The nonprofit, known as MS-ISAC, has lost all of its federal funding but has resolved to remain a resource for state and local governments in cyber threat prevention, protection, response and recovery.
The "Backslash Backlash:" Counties pivot in the data center buildout
Data center development across the country has put a new focus on county policies, how they regulate land use and more for local residents and how they could shape the path for economic growth built around artificial intelligence and information technology.
Are we building tomorrow’s infrastructure or yesterday’s data centers?
Counties can still welcome data center development, but they need to understand what the landscape is becoming. The machinery, the efficiency, the location, the cooling technology, the entire computing model will all be different.
County benefits from teens and retirees working together
When Cumberland County, Ky.'s staff was spread thin, a program aimed at retiree and teen volunteers helped fill the gap and became its own reward.
Buy Smarter with Amazon Business: A New Nationally Solicited Contract for Public Agencies
Tuesday, November 17, 2026 | 1:00 p.m. - 2:00 p.m. ET
Discover how your agency can tap into more than 300 million products and hundreds of thousands of third-party sellers through a new Amazon Business contract that was competitively bid on a national scale. Fixed-term price ceilings across eight categories help keep everyday purchasing both compliant and budget-friendly. This webinar is the second rendition of our initial rollout webinar on October 22, 2026.
For more information, visit the event page!
Transforming Public Defense Operations for the Digital Evidence Era
Learn how the Los Angeles County Public Defender’s Office tackles surging digital evidence and case workloads using Box to achieve functional parity, automate document lifecycles, and securely query unstructured discovery.
Better Prompts, Better Results: Using GenAI Efficiently and Responsibly in County Government
County staff are being asked to do more with limited time and resources, and generative AI can help, but only if you know how to use it well and responsibly. This practical session will start with a quick AI prompting primer and then spend time on how better prompts translate into real efficiencies, from cutting the time it takes to draft communications, summarize policies, and prepare meeting notes, to responding to constituents faster and with greater clarity and accuracy.
Featured Resource
County Tech Xchange
The NACo County Tech Xchange is an online portal designed to connect county CIOs, IT Directors, CISOs, and other county IT leadership. This portal provides valuable resources in a central location that counties can use to improve their overall technology infrastructure.
