Available On-Demand

This webinar recording, as well as any material from the session, is available on-demand. If you have any questions, please email nacomeetings@naco.org.

In today's rapidly evolving digital landscape, counties are presented with opportunities to enhance the quality of life for their residents through innovative technologies. This webinar will delve into the modern tech stack supporting a thriving, digital community and is intended to assist county leaders in embracing digital transformation to create seamless, accessible government services.
By attending this webinar, participants will:

  • Gain insights into how counties can leverage technological advancements to create enhanced resident experiences and access to services through real-world case studies.
  • Learn practical strategies for implementing digital tools such as mobile apps, cloud infrastructure, and data-driven solutions to streamline operations and boost resident satisfaction.
  • Understand the importance of maintaining data privacy and security in digital initiatives and explore best practices for safeguarding sensitive resident information.

Join us for this insightful webinar to uncover the potential of government software modernization and learn how to create a vibrant, connected, and resident-centric community. We’ll explore strategies, case studies, and best practices that empower cities to revolutionize the way residents interact with government, access services, and foster a strong sense of community.
Whether you're a county official, urban planner, or technology enthusiast, this session will equip you with the tools and knowledge to propel your county’s digital infrastructure forward

Watch Recording

Speakers

Mike Teeters

Mike Teeters

Senior Product Manager, Tyler Technologies

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