Telecommunications & Technology
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From Concept to Impact: How Counties are Successfully Evaluating the Use of AI
AI is transforming county government, but responsible adoption requires more than enthusiasm. In late 2025, the New York State Association of Counties (NYSAC) partnered with CAI to tackle a critical question: how can counties objectively evaluate AI tools for cost, security, data protection, and real-world fit? The answer became the GovAI Trustmark, a first-of-its-kind AI certification framework built by and for county government, launched in the spring of 2026. In this NACo webinar, the practitioners who were part of the workgroup will share the process in building this online evaluation dashboard and how it can work for counties nationwide.
Resource
Cybersecurity and Resilient Counties
Featured Resource
County Tech Xchange
The NACo County Tech Xchange is an online portal designed to connect county CIOs, IT Directors, CISOs, and other county IT leadership. This portal provides valuable resources in a central location that counties can use to improve their overall technology infrastructure.
Featured Initiative
Artificial Intelligence Exploratory Committee
The AI Exploratory Committee examined and developed resources on emerging policies, practices and potential applications and consequences of AI through the lens of county governance, operations, constituent services, innovation, public trust, privacy, security, and workforce productivity.
Related Solutions for Counties
County Tech Xchange
The NACo County Tech Xchange is an online membership community that connects county IT professionals and county leadership to share practical solutions for using technology to strengthen county operations and improve services for residents.
NACo Enterprise Cybersecurity Leadership Academy
The NACo Enterprise Cybersecurity Leadership Academy is an online 12-week collaborative readiness program led by Fortune 500 CISOs and peers who deliver a proven framework and insights on leading and securing a network and an organization.
Cybersecurity for Counties
Protect your county with NACo and the MS-ISAC.
Related Committees
Telecommunications & Technology Policy Briefs
NACo's TestIT App
NACo has partnered with the Local Initiatives Support Corporation (LISC), the Rural Community Assistance Partnership (RCAP), the National Association of Development Organizations (NADO) and Farm Credit to develop a mobile app designed to identify areas with low or no connectivity to help ensure adequate funding for broadband infrastructure is provided across the country.