Achieving AI Success: Addressing Resistance and Embracing Efficiency

Join Orange County Transportation Authority (OCTA) and CAI for a webinar where we explore the critical success factors to implementing artificial intelligence (AI) and automation projects including overcoming fear surrounding AI and automation, managing organizational change, and embracing new ways of working. 

While the purpose was to automate repetitive, time-consuming financial processes, OCTA found that putting people first and addressing their concerns head on was the best way forward. Partnering with CAI, they collaborated with business stakeholders to find an ideal approach that exceeded everyone’s expectations.

In this webinar, you'll explore best practices for overcoming common cultural challenges by effectively engaging key stakeholders before and during an AI implementation. And hear from OCTA leadership about the transformative impact of a Machine Learning Classification Model, which led to a remarkable 64% reduction in invoice processing time.

Key Takeaways 

1. Hear practical strategies for overcoming AI assumptions and apprehensions with leaders and staff to ensure a successful launch and adoption 
2. Discover how collaborative approval to use automation can boost employee morale and productivity
3. Learn how AI and automation can be leveraged to eliminate complex manual processes
4. Consider how to plan for future automation projects to continuously enhance operational efficiency