Water and Sanitation Online Billing Portal Web Project

About the Program

Category: Information Technology (Best in Category)

Year: 2023

San Bernardino County’s Department of Public Works (DPW) Special Districts Division provides water and sanitary sewer to unincorporated areas of San Bernardino; many of these communities are under-served and geographically distant To better serve our customers the division implemented a new online billing portal for Water and Sanitation Division County Service Area (CSA) community members (customers). The online billing portal (MyWASBill.org) provides access to account information 24 hours a day, 7 days a week. Customers can go green with e-billing by paying their bill online which helps the community by decreasing fuel consumption, improving air quality, and reducing traffic congestion. Customers who utilize the portal save time and money which enhances their quality of life in San Bernardino County.