TAD Employee Recognition - Employee of the Quarter Awards

2023 NACo Achievement Award Winner

San Bernardino County, Calif., CA

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About the Program

Category: Personnel Management, Employment and Training (Best in Category)

Year: 2023

The San Bernardino County Transitional Assistance Department (TAD) Management team developed the Employee Recognition program to recognize and reward employees on a quarterly basis for exceptional work performance and exceeding the Department’s expectations while upholding its goals and values. This program is in part an effort to motivate and encourage employees to succeed, while creating a positive and encouraging work environment, in addition to increasing employee satisfaction, enjoyment, and continuously providing excellent service to TAD customers. TAD employs an estimated 2,500 employees who offer various services to an estimated 1 million customers in San Bernardino County, which include the following programs: • CalWORKS - monthly cash assistance to eligible families with dependent children in the home. • CalFresh - nutritional benefits for eligible individuals and households to purchase food items to help improve health and meet their nutritional needs. • Medi-Cal - free or low-cost health coverage for eligible California residents. Each employee has an equal opportunity to be recognized and rewarded for their individual achievements, contributions to the department, and service to the many TAD customers in San Bernardino County. These achievements and contributions enhance organizational values and increase and sustain customer satisfaction. As part of the department’s efforts to highlight the stellar work performed by employees and help aid the department’s succession plan by identifying future leaders within the department, TAD honors selected employees through Employee of the Quarter awards. Additionally, the Employee Recognition program will help aid in the department’s succession planning by identifying future leaders within the Department.