Supplies Review Program

About the Program

Category: County Administration and Management (Best in Category)

Year: 2023

The Registrar of Voters (ROV) Logistics team manages and deploys election materials and supplies in secure cages to hundreds of polling places around the county for each election. San Bernardino County is the largest county geographically, spanning 20,160 square miles so ensuring election supplies are adequately stocked at each polling place is critical. A new review program (Program) was implemented in the November 8, 2022, General Election (General Election) to add the phone bank team as an additional team to check stocking and packing of supplies assigned to each location in the final phase of supplies review. This improved customer service to poll workers, polling places and voters in the General Election because phone bank team was familiar with the quantity and location of the supplies in the cage, which reduced the need to spend additional time to query other staff and transfer calls to other team members when poll workers called about supplies.