Outreach Training Program

2022 NACo Achievement Award Winner

San Bernardino County, Calif., CA

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About the Program

Category: Personnel Management, Employment and Training (Best in Category)

Year: 2022

The Department of Behavioral Health (DBH) Outreach Training Program equips staff from different programs with the skills to effectively promote the department’s programs and services to a variety of audiences at different community events. Since first created, the program has improved the administration of outreach across the department and increased the competency of county employees through enhanced training. Consumer and community understanding of County programs and services has also grown through staff's targeted and properly scheduled outreach efforts.