Online Filing of Assessment Appeals

About the Program

Category: County Administration and Management (Best in Category)

Year: 2017

Each year the Alameda County Assessor’s Office issues over 500,000 real and business property assessments. These assessments become the basis for property taxes to be paid by the owners. If property or business owners disagree with the assessed values, they can file an appeal with the Clerk of the Board of Supervisors Office (CBS) to request a hearing in front of the County’s Assessment Appeals Board. Currently about 2,000 appeals are filed annually; however, in recent past downturns in the economy, as property values decline, as many as 20,000 appeals have been filed annually. The new Portal for the Assessment Appeals Board System (AAB) developed by the Information Technology Department (ITD) working with the County Administrator’s Office, allows property owners to complete and submit the application online, sign it using the County’s eSignature technology (DocuSign), upload supporting documents, and pay the filing fee online. The new AAB System Portal also allows those filing appeals to track their appeal status and upload additional documents as required, and provides County Staff the ability to easily monitor appeals in the system.