Next Generation Leaders Program

About the Program

Category: Personnel Management, Employment and Training (Best in Category)

Year: 2023

San Bernardino County Department of Child Support Services (SBDCSS) implemented a leadership development program for line staff, supervisors, and managers that are interested in developing their skills or are interested in moving to the next level of leadership. The program was designed by staff and incorporates training, coaching, and mentoring by the existing members of leadership. The six-month program is geared toward building relationships and creating an environment that can sustain the child support program by cultivating leaders from within. The Next Generation Leaders program provides clear and direct communication with all levels of staff and leadership, developed meaningful relationships, and has helped bring understanding and uniform messaging of the organizational vision, values, and leadership expectations. The program has had 25 participants successfully complete the curriculum, of which 52% have been promoted into leadership positions within the department or county. This partnership is the building block of succession planning for the lasting and successful oversight of the child support program.