Microsoft Office 365 Integration for Environmental Health Services

About the Program

Category: Information Technology (Best in Category)

Year: 2023

The Health Information Technology (HIT) program strives to provide excellent customer service for all staff in the Department of Public Health (DPH). HIT supplies the necessary equipment for staff to utilize in their everyday job duties, automates workflows to make processes easier, and offers computer assistance when needed. Environmental Health Services (EHS) is dedicated to improving the quality of life for all residents and visitors by protecting public health, promoting safety, and preventing environmental hazards. Environmental Health Services strives for efficiency, transparency, and fiscally sound processes while focusing on the prevention of illness and injury through a balance of education, collaboration, enforcement, and innovation. EHS Inspectors, Technicians, and Customer Service Unit staff members provide support to the public and business partners. HIT in collaboration with EHS helped implement Microsoft Office 365 applications within the EHS environment to provide staff members with solutions that offered many benefits to fill workflow gaps. Testing and researching each application’s functions based on the requirements allowed us to collaborate and formulate a plan that helped both teams come up with a solution.