Keeping Citizens Informed and Engaged Through a Newly Redesigned Main Website (SBCounty.gov)

2023 NACo Achievement Award Winner

San Bernardino County, Calif., CA

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About the Program

Category: Information Technology (Best in Category)

Year: 2023

The San Bernardino County main website was created April 2014 on an older platform called .net aspx. Though this platform provided the latest technology at the time of its release, the SB County main website was in great need of a redesign by 2022. Thus, the Innovation and Technology Department began a redesign project to create a fresh, functional, integrated, ADA compliant and mobile responsive website which successfully launched December 2022. The new sbcounty.gov main website (main.sbcounty.gov) is instrumental in keeping the public informed of county services, news, governance matters, and a centralized hub to reach other county department websites. The County’s objective was to improve on the ease of its main website and provide a site with useful resources readily accessible to its residents. In addition to bringing the County’s web presence to the latest technology, this site also serves to unify other county government websites that were separate websites before the redesign, such as the County Administrative Office, Finance & Administration, Board of Supervisors, American Rescue Plan Act, and the Opportunity campaign websites. Now a visitors can access all county related information on these sites without leaving the sbcounty.gov main website. The project represents a collaboration between the County Administrative Office and the Innovation and Technology Department.