Home Visiting Program Going Paperless

About the Program

Category: Information Technology (Best in Category)

Year: 2023

The HVP (Home Visiting Program) is a collaboration between the County of San Bernardino’s Transitional Assistance Department (TAD) and its Preschool Services Department (PSD) to provide home visiting services to California Work Opportunity and Responsibility to Kids (CalWORKs) eligible families (e.g., TANF eligible). The HVP program works with pregnant women, and families with children under 24 months of age. HVP improves the likelihood that families will transition out of poverty and are on the path to self-sufficiency by providing home visits and comprehensive services to support and strengthen the relationship between infants, toddlers and their parents. One of the unintended consequences of the COVID-19 pandemic was the need to have program information more readily available, efficient and seamless. The need to house client information in a central database became paramount to the program’s success. Thus, moving to a paperless environment was paramount to the full integration of the many program units that work with HVP families (e.g., intake, mental health, disabilities, health and compliance). HVP recognized the importance of collecting and storing information in a manner that is reliable, purposeful, and efficient; thus, in September 2021, HVP embarked on a goal of becoming a 100% paperless program.