Electronic Signing Software for Contract Management

2023 NACo Achievement Award Winner

San Bernardino County, Calif., CA

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About the Program

Category: Information Technology (Best in Category)

Year: 2023

One of the goals of the San Bernardino County Workforce Development Department (WDD) has been to find ways to implement new processes that will not only enhance the delivery of services to customers, but also develop efficient and cost-effective processes. Consequently, WDD engaged with departmental staff to identify a more comprehensive and streamlined system for contract management. As a result, a collaboration effort was made to form a group to look at the integration of a new software for the management of contracts that would align with county requirements. It was recognized by our leadership team that seeking to enhance the process of managing contract creation, execution, and delivery was imperative in order to maximize operational and financial performance. Most organizations encounter an ever-increasing amount of pressure to reduce costs and improve company performance. Therefore, the objective of using an Electronic Signing Software for Contract Management is to promote and develop conditions to reduce costs, improve overall performance, enhance customer service, and strengthen communication with our community partners, providers, and contractors alike.