CNCounty News

Software updates are cybersecurity's unsung hero

Author

Image of Rita-Reynolds-2.png

Rita Reynolds

Chief Information Officer & Managing Director, County Tech Xchange

Upcoming Events

Conference

NACo AI Regional Forum Series

Conference

NACo AI Northeast Regional Forum

Related News

County News

Podcast: The CIO Reserves

software update

Key Takeaways

This week in cybersecurity awareness month focuses on software updates. It is the least glamourous of all, but very important. 

Some updates are automatic and some are not. Most likely, your county technology department has put in place automatic software updates that keep staff computers and software applications protected. You may ask why this is important and why you shouldn’t delay on accepting the update if given the choice, but computer viruses evolve and change every day, which means that software applications must receive regular updates in response.

As I noted earlier, it is important to not delay these updates. But sometimes you have the option, such as on devices like your mobile phone. The longer you delay the update, the greater your chances are for having your identity and information compromised. 

But not all update notifications are equal. You also need to be wary of any email that you receive which asks you to “click here” to download new updates for your software application or your computer. The question to ask is whether this is the normal process that the county IT department follows in applying updates. You need to be sure you know the source of the email before downloading any type of updated requested through that means. This is true as well when you are browsing the internet. If you get a message saying, “your computer software is out of date and you need to click here and install this update,” DON’T DO IT! The chances are high that this type of email contains malware or a virus that will be installed on your computer.

Beyond the county-maintained devices, here are options for protecting your personal devices. These links come directly from the manufacturer and provide directions on how to keep your mobile and connected devices up to date.

Mobile Devices:

 

Connected Devices:

Amazon devices (Fire Tablets, Kindle E-readers, Alexa Devices, Fire TV)

Apple Watch

Fitbit devices

Related News

2094689803
County News

Podcast: The CIO Reserves

Greenbrier County, W.Va. Commissioner Tammy Tincher, Cook County, Ill. CIO Tom Lynch and NACo CIO Rita Reynolds discuss the pilot CIO Reserves program, which offers IT experts to help rural counties assess their technology and cybersecurity needs.

Image of edit_GettyImages-832282452_cyber card resized.jpg
Advocacy

Multi-State Information Sharing and Analysis Center (MS-ISAC) loses federal funding

On March 11, the Cybersecurity and Infrastructure Security Agency (CISA) announced a $10 million cut in funding for the Multi-State Information Sharing and Analysis Center (MS-ISAC), which provides critical local assistance for cybersecurity threat detection and analysis resources and support.

Fred Humphries (right), corporate vice president of U.S. Government Affairs for Microsoft, describes how a novice county should approach its introduction to artificial intelligence during the March 3 General Session at NACo’s Legislative Conference. Travis County, Texas Judge Andy is to the left. Photo by Denny Henry
County News

Risk mitigation, education top counties’ AI prep goals

Members of NACo’s Artificial Intelligence Exploratory Committee spent a year considering the capabilities, opportunities, threats and best practices that the rapidly developing technology sector poses for county governments.