Available On-Demand

This webinar is available on-demand. If you have issue accessing the recording, please email nacomeetings@naco.org.

Join us for a fireside chat with Orleans County, NY, as they share how their team successfully transitioned from a traditional capital expense (CapEx) model to an operational expense (OpEx) model for network services.

When faced with rising maintenance costs and an expiring carrier contract, the county seized the opportunity to modernize its network and lock in predictable monthly costs. By bundling connectivity services with unified communications, they achieved immediate savings of over $124,000, eliminated recurring charges such as long-distance fees and third-party integration costs, and gained access to operational upgrades like call analytics and auto-attendants.

This shift not only strengthened financial planning through fixed monthly expenses but also freed up IT staff to focus on strategic initiatives.

Key takeaways: 

  • Elimination of Ongoing Charges – Remove additional fees by modernizing services
  • Simplified Service Management – Bundle services to streamline billing and vendor relationships
  • Predictable Budgeting – Enable accurate long-term financial planning without surprise expenses
  • Operational Efficiency Gains – Enhanced tools improve resident service and free up IT staff to focus on strategic initiatives
  • Significant Savings – Leverage promotions and avoid large capital expenditures 

Watch Recording

Speakers

Photo of Kevin Neureuter

Kevin Neureuter

Director of Information Technology, Orleans County, N.Y.
Photo of Justin Niebel

Justin Niebel

Director of Sales, Spectrum Business

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This webinar is brought to you by NACo EDGE, establishing people, purchasing, and performance cost-saving solutions that can be applied to counties nationwide. EDGE is owned by NACo, advised by county leaders and 100% focused on solutions for U.S. Counties. Learn more about NACo EDGE here.

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