Modern Networks, Smarter Budgets: A County Leader's Perspective
Available On-Demand
This webinar is available on-demand. If you have issue accessing the recording, please email nacomeetings@naco.org.
Join us for a fireside chat with Orleans County, NY, as they share how their team successfully transitioned from a traditional capital expense (CapEx) model to an operational expense (OpEx) model for network services.
When faced with rising maintenance costs and an expiring carrier contract, the county seized the opportunity to modernize its network and lock in predictable monthly costs. By bundling connectivity services with unified communications, they achieved immediate savings of over $124,000, eliminated recurring charges such as long-distance fees and third-party integration costs, and gained access to operational upgrades like call analytics and auto-attendants.
This shift not only strengthened financial planning through fixed monthly expenses but also freed up IT staff to focus on strategic initiatives.
Key takeaways:
- Elimination of Ongoing Charges – Remove additional fees by modernizing services
- Simplified Service Management – Bundle services to streamline billing and vendor relationships
- Predictable Budgeting – Enable accurate long-term financial planning without surprise expenses
- Operational Efficiency Gains – Enhanced tools improve resident service and free up IT staff to focus on strategic initiatives
- Significant Savings – Leverage promotions and avoid large capital expenditures
Watch Recording
Speakers
Kevin Neureuter
Justin Niebel
Featured Resource
County Tech Xchange
The NACo County Tech Xchange is an online portal designed to connect county CIOs, IT Directors, CISOs, and other county IT leadership. This portal provides valuable resources in a central location that counties can use to improve their overall technology infrastructure.
Upcoming Events
AI Meets Information Governance in the Public Sector
Wednesday, April 8, 2026 | 1:00 p.m. - 2:00 p.m. ET
Public sector AI adoption is caught in a "regulatory paradox": a strong push for rapid innovation occurring alongside a lack of clear roadmaps and regulations for information safety. Data privacy regulations remain in full force.
For government information owners, the burden of responsibility for information governance has landed squarely on your shoulders. To innovate and modernize while keeping your information safe, you need a responsible information governance model that ensures only high-quality, compliant data is available for AI tools.
During this session, we’ll explore the four immediate steps you can take to ensure your agency’s AI adoption is secure, compliant, and trustworthy.
Enforcing information minimization
Implementing “need-to-keep” retention policies for AI tools
Demanding privacy-preserving information architectures
The importance of keeping a human in the loop
This webinar is brought to you by NACo EDGE, establishing people, purchasing, and performance cost-saving solutions that can be applied to counties nationwide. EDGE is owned by NACo, advised by county leaders and 100% focused on solutions for U.S. Counties. Learn more about NACo EDGE here.
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In this webinar, we will explore three interconnected priorities: maintaining safe and orderly public meetings, protecting the personal information of public officials and staff, and safeguarding sensitive resident data - including voter-related records - while continuing to meet legal requirements for public access.
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