Empowering Counties with AI: A Holistic Approach

This session explores the intersection where securing election operations meets digital realities. In an interconnected world, where officials face increased cyber threats and scrutiny, governance forms the backbone of order. This training unravels the fundamentals of governance to strengthen democracy in the digital age, with a particular focus on supply chain and data management.

The NACo AI Regional Forum series is convening local government elected officials, appointed officers, department heads, and staff across different geographical regions to provide an educational, hands-on symposium on the landscape of artificial intelligence.

Artificial intelligence—especially generative AI—is no longer a “future trend” for county governments. It’s here, and its impact depends on how it’s implemented. Successful projects don’t start and end with the IT department; they require strong collaboration across communications, customer service, and business units to ensure technology delivers real outcomes for residents.

Hear from Wyandotte County, KS, where a community speaking 31 languages and handling 50,000 calls a year with just three staff members needed a smarter way to serve residents. Learn how the county partnered across departments to design and deploy conversational digital agents that address real service challenges—while safeguarding data, maintaining public trust, and ensuring equitable access.

DOJ has announced plans to explore ways to lower the cost of compliance with its 2024 Final Rule on web-based accessibility requirements for state and local governments.

Many organizations neglect their cybersecurity "health," leaving them vulnerable to sudden, catastrophic cyberattacks. By following a simple cybersecurity health checklist, you can ensure your organization's cybersecurity program is healthy and resilient. 

The U.S. Department of Labor encouraged state and local governments to use WIOA funds to develop AI workforce development programs.