AI in Action: Helping Counties Deliver Smarter, Faster, Better
Available On-Demand
This webinar is available on-demand. If you have issue accessing the recording, please email nacomeetings@naco.org.
Across the country, counties face unique challenges and opportunities in delivering essential services. To meet the evolving needs of their communities, it's critical to embrace innovative approaches that drive efficiency, and improve outcomes for residents. That's where artificial intelligence (AI) comes in. It's emerging as a valuable way to support these efforts, helping counties work smarter, and better serve their residents.
Watch Recording
Speakers
Elliot Flautt
Josh Henderson
Featured Resource
County Tech Xchange
The NACo County Tech Xchange is an online portal designed to connect county CIOs, IT Directors, CISOs, and other county IT leadership. This portal provides valuable resources in a central location that counties can use to improve their overall technology infrastructure.
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Join us for a fireside chat with Orleans County, NY, as they share how their team successfully transitioned from a traditional capital expense (CapEx) model to an operational expense (OpEx) model for network services.
When faced with rising maintenance costs and an expiring carrier contract, the county seized the opportunity to modernize its network and lock in predictable monthly costs. By bundling connectivity services with unified communications, they achieved immediate savings of over $124,000, eliminated recurring charges such as long-distance fees and third-party integration costs, and gained access to operational upgrades like call analytics and auto-attendants.
This shift not only strengthened financial planning through fixed monthly expenses but also freed up IT staff to focus on strategic initiatives.
Key takeaway: Rethinking your budget model can be just as impactful as upgrading your technology — delivering fiscal stability and enhanced services for your community.