CRM® – Trauma Informed and Resiliency Focused Approach

2023 NACo Achievement Award Winner

San Bernardino County, Calif., CA

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About the Program

Category: Human Services (Best in Category)

Year: 2023

The Department of Aging and Adult Services-Public Guardian (DAAS-PG) Community Resiliency Model (CRM®) – Trauma Informed and Resiliency Focused Approach is an evidence-based, wellness skills model focused on promoting resiliency, regulation and recovery to Department staff and the individuals they serve. DAAS-PG is a San Bernardino County agency dedicated to helping seniors and disabled adults improve or maintain choice, independence, and quality of life in the least restrictive environment. The DAAS-PG CRM® initiative is a Train-the-Trainer model that certifies staff as CRM® Teachers who are provisionally certified through the Trauma Resource Institute (TRI) of California to teach the six wellness skills of CRM® to organizations and the community at large. This Department initiative provides training for staff in the use of CRM® skills and encourages staff to regularly practice these interventions that promote wellness in order to promote well-being and resiliency. To further support and normalize the Department’s wellness initiative, weekly practice sessions held on ‘Wellness Wednesdays’ are hosted by leadership members trained in CRM® which brings staff together on a voluntary basis to spend fifteen minutes practicing the use of the skills and promoting regulation in a group format.

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