COVID-19 Over-the-Counter Antigen Testing Program

About the Program

Category: Community and Economic Development (Best in Category)

Year: 2022

The San Bernardino County Department of Public Health (SBCDPH), COVID-19 Over-the- Counter (OTC) Antigen Testing Program provides accessible testing services to the public through community partnerships at no cost. The program was developed to provide self-testing resources to residents during a time of insecurity and need. The Program fosters collaboration with community partners, who assist with the distribution of COVID-19 test kits throughout San Bernardino County. The program is comprised of the following key components: • Community Outreach and Partner Support Team – Serves as the first line of communication with community partners who submit requests or inquire about OTC antigen tests. This team processes orders, distributes educational resources, and conducts outreach. • Smartsheet Online Application – An automated online application system which allows for partners to request kits and SBCDPH to track the orders. • Fulfillment Center Team – Works alongside the SBCDPH Preparedness and Response Program (PRP) warehouse team to process, package, deliver and distribute test kits directly to partners or to the distribution hub for pick-up. • Distribution Hub Team – Ensures orders are ready for pick-up and assists with distribution. • Inventory Tracking Specialist – Tracks all inventory and ensures partners are provided relevant updates from the manufacturer and/or the U.S. Food and Drug Administration (FDA).