Aging and Disability Resource Connection

2023 NACo Achievement Award Winner

San Bernardino County, Calif., CA

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About the Program

Category: Human Services (Best in Category)

Year: 2023

The San Bernardino County Department of Aging and Adult Services – Public Guardian (DAAS-PG) is the designated Area Agency on Aging (AAA). This designation makes the Department eligible to receive Older Americans Act (OAA) funding to provide Long-Term Services and Supports (LTSS). DAAS-PG offers various programs to help seniors, disabled, and at-risk adults in San Bernardino County, and strives to ensure options are easily accessible where anyone can go or call for help, information, or referral. With the number of available resources but no one specific location to connect the available resources, DAAS-PG recognized a need to have a single coordinated system for the seniors, disabled, and at-risk adults to obtain access to services. The Aging and Disability Resource Connection of San Bernardino County (ADRCSB) was initiated in November 2019. It was based on a collaboration between DAAS-PG and the designated Independent Living Center (ILC), Rolling Start, Inc., to provide a single, coordinated system for individuals seeking reliable information and access to LTSS. This service was not previously available within San Bernardino County. As a result of this collaboration, the ADRCSB has served approximately 12,600 clients by helping them navigate resources and access services through locally contracted agencies.

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