Shayna Taqi

Shayna Taqi serves as Montgomery County Government’s Chief Change Officer within the Department of Technology and Enterprise Business Solutions. She has 20 years of experience in leading strategic change management initiatives.  Her division is responsible for deploying methodologies to increase understanding and adoption of large-scale innovation and technology implementations.

Shayna is currently leading the County’s first Generative Artificial Intelligence project. This technology will expand Montgomery County Government’s customer service presence, allowing residents and visitors to easily obtain information on County services from a virtual agent (chat assistant) on the MC311 website.  

Shayna received her B.A. from American University and a Certified Public Manager designation from the Metropolitan Washington Council of Governments, Regional Executive Development Program.