Ann Flagg

Ann Flagg serves as the director of the Office of Family Assistance.  Prior to her appointment in the Biden Administration in July 2022, she served as the senior director of policy and practice at the American Public Human Services Association.  In this role, Flagg led the organization’s policy and practice supports to state and local public human services agencies across child welfare, child care, economic assistance, workforce and family supporting systems and agency administration.  She led work in designing national peer learning networks, advancing human services policy solutions across state and federal partners and delivering technical assistance and leadership development support to state and local health and human services administrators.    

Flagg previously served in several leadership positions in the Maryland Department of Human Services, providing program leadership to the state’s economic and emergency assistance, and child support, child welfare and child support programs.  During her tenure in state service, she focused on cross-program and interagency initiatives including workforce development system alignment across human services agencies, and oversight of the state’s Interagency Council on Homelessness and Commission on Intergenerational Poverty. Flagg also brings more than ten years of program management and external affairs in the nonprofit and philanthropic sectors, including design and administration of workforce development, child welfare and behavioral health and housing direct service programs in greater Baltimore.  She holds an undergraduate degree in sociology from Towson University and a Masters of Public Administration from the University of Baltimore.